Chaperon Healthcare is a registered provider of the NDIS. We have a pool of experienced registered nurses AVAILABLE 24/7. We love what we do and we provide support and care to people of all backgrounds. Our mission is to improve the health of our communities by providing a high level of disability support and quality home care. HENCE OUR CUSTOMER SERVICE IS EXCEPTIONAL AND PERSON CENTRED.

Our Vision

Become the leading provider of the best home care and disability support services and the only go to hub where diversity, compassion,holistic ,person centred and great value for disability and aged care is the core.

Our Mission

• To passionately support the elderly and people with disabilities.
• To support individuals to be all they can, by tailoring their needs first, to choices and individual values.
• To bring holistic care and love to others.
• To deliver proactive, customized care that improves the quality of life and keeps in-home care the greatest NDIS and My Aged Care initiative ever.

In-Home Support and Care Services

At Chaperone Service providers we understand that your health starts at home that’s why We’ve developed comprehensive home-based care offerings to ensure that you can stay home as long as you want.
We provide care services at home for the young and old in Queensland Australia. We cover a wide range of services including companionship, personal care, and skilled nursing.

What makes Chaperon service providers different from other home care providers?

• We offer clients a small and consistent team of carers and registered nurses, who take the time to get to know you.
• Our care is truly personalised to meet the individual and unique needs of each person that we provide care for.
• All of our carers are trained in providing specialised dementia care, Parkinson’s disease, stroke, diabetes and so on, so people living with these can continue to enjoy life and remain in their own home.

OUR NURSING SERVICES

Care

Help after a hospital stay.
Wound Management/Care, VAC Dressings, diabetic ulcers, etc.
PICC line care and dressings.
Medication management, Baxter Infusions (HITH), elastomeric infusions, etc.
Stoma care.
Intravenous therapy.
HIV/AIDS

Assistance

Diabetes support.
Continence management.
Dementia care.
Respiratory care.
Personal care.

Support

Supporting health & wellbeing.
Health assessments.
Palliative and bereavement care.
Help to find other services.
Nutrition advise.
Homeless Persons.
Continence, Catheter care, Suprapubic catheter care.
Mobility and dexterity.

Live-In Care Options

• Short-Term – for a Few Days.
• Long-Term – an Alternative to Residential Care.
• Respite – a Much-Needed Break for a Family Carer.
• Convalescence Care – Recuperation Tailored to Individual Needs to be Adapted as You Return to Health Following Ill-Health or Hospital Stay.
• Private in-home care.

Personal Hygiene and grooming.

Maintain your confidence and independence with a little help in the areas of bathing, showering, toileting, dressing, and other personal hygiene and grooming activities in the comfort of your own home.

Wound care.

Our nurses use best-practice wound management techniques to diagnose and treat your wound and support skin integrity so you can heal successfully and maintain your quality of life. We can also help cognitively impaired patients prevent or manage behaviors that may affect their skin integrity.

Talk to us today! Call 0451162882 or fill out the form below. To find out more about our commitment to you, read our Client Information Book.

Post-Acute Care.

If you’ve had a stay in hospital, our highly qualified nurses can be on hand to help with your recovery. We offer post-acute clinical care in the home, working closely with your hospital medical team to develop a care and support plan that meets your needs.

Socialising, Relationships, and community participation.

Socialization for the elderly is just as important as it is for the younger generation. When seniors socialize, they enrich their lives. There are many benefits for older Australians that come from maintaining social relationships.

Shopping.

Having a helper on hand can turn grocery shopping from a chore into a fun outing. We can take you to the supermarket or shopping center, and push your trolley so you are free to peruse the produce and choose your own fruit and vegetables. We can help find everything on your list, grab any heavy or hard-to-reach items, decipher food labels, navigate the self-serve checkouts and bring you back home. Once there we can help unpack the groceries and put them away. If you prefer, we can do the shopping for you or arrange internet access so you can shop online.

Respite Care

At Chaperone Service providers, we offer short-term care options that suit you and your loved ones. Our aim is to ensure you feel relaxed and stress-free while taking a break from your carer’s role.

Sometimes carers may need a few hours here or there to tend to some of life’s tasks, or simply time to relax. Taking a break from your carer’s role can help you restore your energy, reduce stress and keep your life in balance. Whether it’s a few hours a week to run errands, a weekend off here and there, or time to take a holiday, our friendly Home Care Workers can provide help and support either at home or out and about while you enjoy a well-earned break.

How it works

Getting to know you and your routine and needs is important to us. Your Chaperon Service Provider Customer Care Manager will spend time with your family to learn about their interests and understand the tasks and activities they need help with while you are away. We will work with you both to understand any specific needs and to find a suitable team member who you can really trust to care for them during your times away.

Depending on your individual needs, our friendly and experienced Home Care Workers can visit on a daily basis or occasionally, several times a week or overnight, ensuring your loved one is properly cared for and feels comfortable and safe whilst you are taking a break. We will tailor our services around what you both need.

With our in-home respite care, one of our professional experienced staff will come to your home when needed, so your loved one can remain in familiar surroundings. We can take them out on a day trip or social engagement.

Whether it’s assisting your loved one with daily tasks, taking them to appointments, or spending time with them, our friendly home care workers will care for your loved one in a kind and considerate way, giving you peace of mind.

How to access Respite Care.

Anyone who is caring for a frail older person or a person living with dementia may be eligible for In-Home Respite support from the Government. To access In-Home Respite contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au.

Spiritual and Pastoral care.

Feel supported by the understanding and compassion of our experienced and qualified pastoral carers and min.

Our Team

We are a group of experienced professionals dedicated to offer you and your family the best assistance and support.

Our registered nurses are dementia trained, have over 20 years of nursing experience in Acute, Chronic, community nursing, dementia qualified with degree in dementia, rehabilitation, pain management, palliative nursing, spinal injuries, full nursing assessments and care.

Worker sent to your home has been pre-screened and fully qualified to give you high level of assistance and support you need. We work with only the best talent to make sure that the carer/ support worker is not only qualified to work with your specific need but also a great match as a companion in your home. In addition, our carers and support workers have been trained to respect privacy and maintain confidentiality.

Chaperon Health Care is a registered NDIS provider.

This means we meet the high standards required by the NDIA and can deliver services and supports to people who have their plan managed by the NDIA, as well as those who self-manage or plan managed.

We have support care, assistance and nursing care experience of over 20 years. Our professional support workers come to you in your home to offer you the support and assistance you need.

Our passion for the support of people living with a disability and the aged drives us to providing excellence and quality care and support?to everyone. We believe everyone is unique and different as such should be treated as an individual being empowered.

Support individuals to be all they can be by tailoring their needs first to choices and individual values.

To us support and assistance is more than just words, it is what we are. We take a holistic approach, supported by an outcome-driven, measurable, planning process. Our intimate understanding of clients’ needs allows us to deliver proactive, customized care that improves quality of life and keeps in home care the greatest NDIS initiative ever.

Our Team

We are a group of experienced professionals dedicated to offer you and your family the best assistance and support.

We are very proud of our team that is built on experience and compassionate registered nurses, carers and support workers.

Our registered nurses are dementia trained, have over 20 years of nursing experience in Acute, Chronic, community nursing, dementia qualified with degree in dementia, rehabilitation, pain management, palliative nursing, spinal injuries, full nursing assessments and care.

As a licensed company by the NDIS and My aged care it is our responsibility to ensure that each carer/ support worker sent to your home has been pre-screened and fully qualified to give you high level of assistance and support you need. We work with only the best talent to make sure that the carer/ support worker is not only qualified to work with your specific need but also a great match as a companion in your home. In addition, our carers and support workers have been trained to respect privacy and maintain confidentiality.

Each service is led by highly experienced Registered Nurses and each team member is also specifically recruited according to previous experiences. Our support workers team members receive regular supervision and continuous training to understand the diverse and changing care needs of our clients.

Our Services

Moving Around

Helping you get around the house with greater ease – such as transfers from bed or chair to wheelchair or toilet.

Medication Assistance

Helping to ensure you take the right medication at the correct times.

Cooking Assistance & Meal Preparation

Cooking meals and making snacks together.

Dressing & Grooming

Maintain your confidence with a little help in the areas of bathing, showering, toileting, dressing, cleaning teeth, shaving and other personal hygiene and grooming activities in the comfort of your own home.

Helping you get going each morning with hoist assistance, getting dressed and ready for the day.

Washing & Ironing

Assistance with laundry.

Skills Building

Building your skills to help you manage things like cooking, cleaning, getting dressed, using a computer or gardening more independently.

Socialisation

Helping you to spend time with friends.

Domestic Assistance

Offering a range of domestic and personal assistance services, as well as home maintenance support to make sure your home is safe and accessible.

Shopping

Having a helper on hand can turn grocery shopping from a chore into a fun outing. We can take you to the supermarket or shopping center, and push your trolley so you are free to peruse the produce and choose your own fruit and vegetables. We can help unpack the groceries and put them away. If you prefer, we can do the shopping for you or arrange internet access so you can shop online.

Helping you get out into your neighborhood and into your local town or city by going with you from A to B on public transport.

Helping you try new things or continue existing activities whilst making friends – from hobbies, recreation, leisure, sports and arts to community programs like gardening or volunteering.

Supported Independent Living

If you are living independently, you may want a support worker to come and help for a few hours a day or week.
We can develop a plan of support to help you whenever you need. Our support workers are experienced in personal care, medication and meal preparation, and can provide a way of companionship and community access.

Respite

We provide respite care for families and support those families coping with unexpected situations – no matter where they might be.
We can arrange outings like shopping, coffee, excursions, and visits to family and friends.

Community Participation

Chaperon Service Providers can help you connect with your community in a meaningful way. Our experienced staff will assist you with whatever you want to do—whether it’s volunteering, shopping, or watching the Brisbane Broncos.

Appointments

Getting you to and from your medical, school or job appointments.